Please contact our sales team through the website. We offer competitive solutions and full support for international distributors and project partners.

Yes, we provide OEM/ODM services for partners looking to customize EV chargers under their own brand or technical specifications.

You can contact our customer support team via email or our dedicated support hotline. We also offer online troubleshooting guides and remote diagnostics for quick issue resolution.

Yes, our dual-connector DC fast chargers and load-managed AC chargers support simultaneous vehicle charging, ideal for commercial and fleet applications.

Yes, we recommend all installations be performed by licensed electricians to ensure safety, compliance, and proper grid connection.

If a charger malfunctions, check the display screen for error messages. Our smart chargers support remote diagnostics via OCPP. You can also contact the service provider or our support team for assistance.

Charging costs vary depending on the electricity rate and charger type. Typically, AC charging is cheaper per kWh, while DC fast charging is more expensive but quicker.

Our chargers include multiple protection features such as overvoltage, undervoltage, overcurrent, short-circuit, ground fault, insulation detection, and emergency stop.

Yes, our EV chargers are built to IP54 or higher protection levels, ensuring safe and reliable operation in rain, snow, heat, or dust-heavy environments.

Yes, we offer integration options with solar PV and battery energy storage systems to support green and efficient energy usage.